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Changing the World Through Innovation in Business and Technology

Ray DePena

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Top Stories by Ray DePena

RunMyProcess (RMP), the Cloud-based business process management startup that secured $2.2 million Series A funding last year, has added Shared inbox for Gmail to its tool kit, facilitating increased collaboration, productivity, agility, and easier management of open customer support tickets or other shared inbox requirements. Shared Inbox group members can see all incoming tickets and assign them accordingly while communicating anonymously through the shared inbox with the support ticket originator. RMP is fully integrated with Google Apps and enables organizations to design, run, and manage business processes in the Cloud – no hardware, software, or coding required. As companies migrate to Google Apps and its Gmail platform from legacy solutions like Microsoft Exchange and Lotus Notes, demand for shared inbox solutions have increased. The company’s pay as you go w... (more)

Which Cloud Services Providers Are Gaining Mind Share?

Cloud Computing on Ulitzer There is little doubt that cloud computing is big news, but who is gaining your mind share?  Amazon, NetSuite, and Salesforce.com, have been in the news recently with a number of announcements.  So many that I've been attempting to track them by creating specific journals for each. Our experiences are likely to be different, and barring actual surveys and research, is subjective and based largely on our own impressions and perceptions of which companies are in the news or making news in this segment. There are several lists that are excellent points of ... (more)

Einstein, Sharks and Clouds: IT Security in the Cloud

What can these things possibly have in common?  In a word - relativity.  I'm reminded of the old joke, two guys are swimming in the ocean when they notice a shark and one guy takes off swimming towards the boat, while the other says, "What are you doing?  We can't swim faster than a shark", the other replies, "I don't need to swim faster than a shark, just faster than you." Lately there has been a barrage of articles with regards to cloud security, and some very public demonstrations of outages with Facebook and Twitter.  Its been a field day for many who oppose the cloud computing... (more)

The End of IT 1.0 As We Know It Has Begun

Innovation Journal on Ulitzer The time has come to declare the beginning of the end for the traditional approach to Information Technology.  The party is over. The End of IT 1.0 As We Know It – has begun.  To borrow a phrase from my previous IBM colleagues who wrote, “The End of TV As We Know It” with which I became familiar while working on IP Television (IPTV). You may wonder whether it’s too early to make the call given the lack of interoperability standards, security concerns, and common definition of cloud computing.  Well, the IPTV space shares many of the same similarities ... (more)

Cloud Talk with Peter Coffee: What's Next for the Cloud?

Recently I had the pleasure of speaking with Peter Coffee, of eWeek fame.  Peter, as industry veterans may be aware, was eWeek's Technology Editor, and is now Director of Platform Research for Salesforce.com, a leader in cloud computing. Our conversation began with my blatant attempt at gaining insight about Salesforce's strategic roadmap, knowing full well only the CEO can answer those type of questions, but you never know what you can glean from a non-response.  Hey, I gave it a shot. Then the real discussion of our meeting began.  The economic advantages of the cloud computi... (more)