RunMyProcess (RMP), the Cloud-based business process management startup that
secured $2.2 million Series A funding last year, has added Shared inbox for
Gmail to its tool kit, facilitating increased collaboration, productivity,
agility, and easier management of open customer support tickets or other
shared inbox requirements.
Shared Inbox group members can see all incoming tickets and assign them
accordingly while communicating anonymously through the shared inbox with the
support ticket originator.
RMP is fully integrated with Google Apps and enables organizations to
design, run, and manage business processes in the Cloud – no hardware,
software, or coding required. As companies migrate to Google Apps and its
Gmail platform from legacy solutions like Microsoft Exchange and Lotus Notes,
demand for shared inbox solutions have increased.
The company’s pay as you go w... (more)
The shift to cloud computing is underway, and to some degree I can understand
the concerns of organizations with tens of thousands, if not hundreds of
thousands of employees, though they too can benefit from this shift to cloud
computing through an on premise approach.
What interests me are the reasons why companies with less than 1,000
employees are not aggressively investigating or pursuing cloud computing.
Given their size, flexibility, entrepreneurial spirit, and their agility,
they stand to benefit long before larger organizations.
If you’re a small to medium size business o... (more)
used by many popular widgets or other reasons, you're now considering having
your blog hosted on Amazon Web Services' Free Usage Tier.
I decided to see what it would take to move my current WordPress.com blog to
AWS. After a quick Google search I found Greg Wilson's post on moving
his GregsRamblings.com blog from WordPress to an AWS micro instance. His
post provides an excellent description of what is involved in making such a
move. I also encountered Ishan's post on how to set up a free WordPress
Have you been exploring the cloud computing business paradigm? Perhaps
you’ve heard it getting louder over the last few years? It certainly
seems to be the case particularly in the last 6-12 months as the economic
situation and environmental sustainability concerns have amplified those
aspects of cloud computing.
Some will point out the lack of standards, privacy, security and data
concerns, and rightfully so. However, we’ve seen this story play out
before so lets put it in context. Other common refrains of paradigm shifts
Who needs a personal computer in ever... (more)
Many have discussed and commented on Cloud computing’s benefits, as well as
its risks, though I have heard few discussions on Cloud computing’s impact
on business process re-engineering, and how to get from the existing internal
business processes to a Cloud computing model.
For smaller organizations this may not be as great a concern as it would be
for larger, more complex organizations, with many stakeholders.
It will be interesting to see how the major vendors of BPMS position
themselves for this migration to Cloud computing.
We can be certain of one thing, and that is, the use... (more)