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Changing the World Through Innovation in Business and Technology

Ray DePena

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Top Stories by Ray DePena

RunMyProcess (RMP), the Cloud-based business process management startup that secured $2.2 million Series A funding last year, has added Shared inbox for Gmail to its tool kit, facilitating increased collaboration, productivity, agility, and easier management of open customer support tickets or other shared inbox requirements. Shared Inbox group members can see all incoming tickets and assign them accordingly while communicating anonymously through the shared inbox with the support ticket originator. RMP is fully integrated with Google Apps and enables organizations to design, run, and manage business processes in the Cloud – no hardware, software, or coding required. As companies migrate to Google Apps and its Gmail platform from legacy solutions like Microsoft Exchange and Lotus Notes, demand for shared inbox solutions have increased. The company’s pay as you go w... (more)

Who Stands to Benefit Most Quickly?

The shift to cloud computing is underway, and to some degree I can understand the concerns of organizations with tens of thousands, if not hundreds of thousands of employees, though they too can benefit from this shift to cloud computing through an on premise approach. What interests me are the reasons why companies with less than 1,000 employees are not aggressively investigating or pursuing cloud computing. Given their size, flexibility, entrepreneurial spirit, and their agility, they stand to benefit long before larger organizations. If you’re a small to medium size business o... (more)

Wordpress.com to Amazon EC2 Migration with Bitnami

So you've been posting on WordPress.com and due to lack of JavaScript support used by many popular widgets or other reasons, you're now considering having your blog hosted on Amazon Web Services' Free Usage Tier. I decided to see what it would take to move my current WordPress.com blog to AWS. After a quick Google search I found Greg Wilson's post on moving his GregsRamblings.com blog from WordPress to an AWS micro instance. His post provides an excellent description of what is involved in making such a move. I also encountered Ishan's post on how to set up a free WordPress blog... (more)

Why Wouldn’t You Adopt Cloud Computing?

Have you been exploring the cloud computing business paradigm?  Perhaps you’ve heard it getting louder over the last few years?  It certainly seems to be the case particularly in the last 6-12 months as the economic situation and environmental sustainability concerns have amplified those aspects of cloud computing. Some will point out the lack of standards, privacy, security and data concerns, and rightfully so.  However, we’ve seen this story play out before so lets put it in context.  Other common refrains of paradigm shifts were similar. Who needs a personal computer in ever... (more)

The Cloud, SaaS and BPMS

Many have discussed and commented on Cloud computing’s benefits, as well as its risks, though I have heard few discussions on Cloud computing’s impact on business process re-engineering, and how to get from the existing internal business processes to a Cloud computing model. For smaller organizations this may not be as great a concern as it would be for larger, more complex organizations, with many stakeholders. It will be interesting to see how the major vendors of BPMS position themselves for this migration to Cloud computing. We can be certain of one thing, and that is, the use... (more)